SHIPPING POLICY

We want you to get your products as soon as possible. That’s why we process and ship most orders within 2-3 business days. We ship via USPS Priority, so shipping transit should take 3-7 business days.

RETURN POLICY

We want you to dig any product that your purchase from us. If you purchased a product from our site and aren’t satisfied for any reason, simply return it to us unused within 10 days and we’ll issue you a refund for the product. All discounted products are final sale and not eligible for a return or exchange.

Return shipping costs are the responsibility of the customer, unless the product was damaged/defective when you received it. If you received your product as a gift and don’t have the original packing slip, please contact us with details of your return at hello@wowcacao.com

  1. Prepare your return order by including the packing slip and note the reason for return. If you don’t have the packing slip, please include your name, email address and order number.
  2. Mail your return to:
    Wow Cacao
    851 W. Front St. #1403
    Boise, ID. 83702
  3. Once your return is received and checked you’ll get an email notification that we’ve issued your refund. Depending on your payment method the refund will be completed in 5-7 business days to the original payment method (Credit Card, PayPal or Gift Card).